My cat was very sick early one morning, and we quickly found this after hours hospital. We were able to be seen quickly upon arrival, and they immediately began diagnostics. The staff was caring and professional, and got to the bottom of the issue immediately. They were also able to recommend a facility for us to transfer our pet to after they closed for continued care. Our cat is back to her normal self, and we are so grateful for the services this hospital provided us!
Very caring team. I was there for over 4 hours overnight on a Sat to Sub morning and they were able to get radiology reports back in less than an hour. The Veterinarian explained everything in detail and gave me all the time I needed to make a decision. They also let me visit with my cat in the back as he was in an oxygenated cage. I would highly recommend them.
The staff here are extremely caring and professional. Our dog became quite sick while we were visiting from out of town. They worked fast and hard stabilizing her, and helped her get better. The information we were given was well-organized and we felt completely comfortable with our dog's care. We are very picky about our dog's care, and while we hope to not need to take our dogs to an emergency center again, we have no question if we again needed to, we would definitely go here, and recommend them to family and friends.
We have used the Emergency Animal Hospital of Collin County since it opened. We are extremely pleased with their attention over the years to our many dogs crisis issues. They are very thorough in their examinations and testing and they make sure that we understand the diagnosis and the treatment of each issue. They show compassion to every pet...and pet parents.
Every single person I interacted with here was amazing! So friendly and you can tell they are passionate about what they do. It’s not somewhere you plan on going but if you have to it’s definitely the place to go!
Every person on the staff was friendly and compassionate towards my dog and me. Dr. Bowe is very thorough and gives detailed instructions about what is happening with my dog and how to care for him!
They took excellent care of our diabetic cat that was in crisis. We were there at 2 am on a weekend. Expensive but not terrible and our kitty is now fine.
Our cat had been to 2 other vets for an eye problem. On Sunday it was the worst we had ever seen it so we took her to the Emergency Animal Hospital. They were so kind. Although they could not do anything for our cat they did get us a referral to an Eye Specialist first thing on Monday morning. They also did not charge us for the visit to the Emergency Room. We were so grateful.
Took our dog into the animal hospital late Sunday evening. The staff was friendly and the service was quick. They did not seem to be trying to get us to order my services- they gave him and shot and said he was stable until he could see his regular vet on Monday. It was similar to a normal ER visit for a person. I would definitely recommend this place.
The service was quick on a very busy night and staff was very courteous. Sandy was looked after and bandaged, no worse for the poorly nail clip by me causing bleeding that would not stop. All was well and we were on way home 40 minutes later.
The doctors and vet techs are professional and competent. I recommend this clinic for any animal emergency.
Dr. Yager and the entire staff was highly professional and extremely caring not to just our dear loved dog, but to us also. We brought her in she was in critical condition, the dr took the time to keep her comfortable and allowed us time with her before we had to let her go. It was done with great compassion for her situation and our love for her. Thank you being there for her and for us as went through this heart breaking journey
I can't say enough good things about this place. I had a dog emergency on Saturday night. The staff was so friendly, professional and informative. I was in very quickly and they let me know what step was next all the way through the visit. The place was clean and I felt comfortable leaving my baby there overnight. When I called to check on her the phone was answered very quickly and they let me know right away and in detail of how my baby was doing. Dr. Rainey was great in explaining to me what was wrong with my dog and what options I had. The Tech, Angela was fantastic and very caring. The receptionist, Mili was also very friendly and professional. I will go back there again if I ever have another emergency. I'm so grateful they are open 24/7 on the weekends. My baby is doing just fine and I owe it all to them!!!
This is a very professional and compassionate facility. I have used them on 2 other occasions, I have never been disappointed.
My cat developed some symptoms that were very irritating to him and began to get worse. ( open wound under one ear) I brought him in and was greated by a very nice receptionist, who checked me in right away. Every staff member was not only accommodating to me, but as I sat in the waiting area, I observed how each staff member treated each patient and their owner with the upmost care and respect. The doctor diagnosed the problem my cat was having ( turned out he had a busted ear drum!) and patiently explained to me about the ear drum, and also how she was going to treat the wound and gave me explicit instructions on what I should do afterwards.
I couldn’t be more grateful for the help we received at EAHCC. Our 16 yr. old toy poodle was being treated by our family vet for heart and renal concerns. We...
Very helpful. Did an amazing job with my elderly cat. Highly recommended.
I took an injured wild rabbit there this afternoon, and the doctor was so kind and professional! She took him and charged me nothing. I was so grateful to her, because I wouldn't have know what to do. Big thanks to your clinic!
On Tuesday of this week (9/19/2017) we lost our beloved golden retriever Tequila. We are absolutely heartbroken over losing her. But we could not have asked for a more compassionate team of professionals than those that assisted us early that morning when we brought her in for care. It was her time, and after over 12 years of loving companionship and faithful friendship, she past.
Just yesterday we received the kindest sympathy card from Dr. Darcey and the team at the clinic. On the card was Tequila's paw print in ink. One last physical memory of her for us to cherish. We were so moved when we read the card. Words cannot express our heart felt gratitude to the Emergency Animal Hospital of Collin County, Dr. Darcey, and the team that helped us through a very difficult time in our lives. Dog lovers just get it. God bless.
I went in with my senior dog at 6:30 this morning and was so scared and left relieved. Luckily, my pet's issue was resolved but moreover the staff and vet were wonderful. Genevieve at the front desk was extremely kind and called someone up to get my dog seen quickly. Eric came up to take him back and listened to everything I had to say about my dog's medical history and current issue. By the end of the visit my dog seemed to have made a new friend in him. Dr. Bridges was kind and informative. The examination was thorough and treatment was spot on. We had zero wait time to get my dog seen and were out of the office under 2 hours. I expected, due to the nature of emergent care, to pay a lot but honestly the prices weren't as bad as I'd anticipated. By the time I arrived at my regular vet to update them and give them a copy of the ER records, they had already received them via fax. Hopefully, I will never need emergent services again but I can tell you without a doubt that if I do I will return here!
Emergency Animal Hospital of Collin County
10225 Custer Rd.
Plano, TX 75025 Phone: (214) 547-9900 Fax: (214) 547-9911
Mon.-Fri. – 6:00pm-8:00am Sat.-Sun. – Open All Day